Privacy Policy
Effective November 14, 2026
Barnett's Best BBQ ("we," "us") is a small family business in Mesa, Arizona that sells brisket for home delivery. This policy explains what information we collect at barnettsbest.com, on our order tablet, and by text message, and how we use it.
Text messaging privacy: We do not sell, rent, or share your mobile number or text-message consent with any third party or affiliate for their marketing or promotional purposes. Mobile information is shared only with the service providers that deliver our messages (see below), and only so they can deliver them.
What we collect
- Contact details: your name, mobile number, email (if you give it), delivery address, and ZIP code.
- Order details: what you ordered, when, delivery notes, and how you paid.
- Text message choices: which text messages you agreed to, and when.
- Payment information: card and wallet payments are handled by Stripe. We never see or store your full card number.
- Basic technical data: like any website, our hosting provider records technical data such as IP addresses to keep the site secure and stop spam.
How we use it
- To take, prepare, and deliver your order, and to contact you about it.
- To send the text messages you agreed to, such as order confirmations and delivery reminders, and special deals if you chose them.
- To let you reorder quickly as a returning customer.
- To keep records for taxes and accounting.
Who we share it with
We share information only with the companies that help us run the business, and only what they need to do their job:
- Stripe, to process card, Apple Pay, and Google Pay payments.
- Twilio, to send text messages.
- Cloudflare, which hosts our website and stores our order records.
- An email provider, if you gave us your email.
We never sell your information. We may share information if the law requires it.
Your choices
- Texts: reply STOP to any message to stop all texts. Reply HELP for help.
- Your data: email hello@barnettsbest.com to see, correct, or delete the information we have about you. We may keep order and payment records as long as tax law requires.
How long we keep it
We keep customer and order information while you're a customer, and order records for as long as tax and accounting rules require. Waitlist sign-ups that never become orders are deleted after 12 months.
Security
Our site uses encrypted connections (HTTPS). Only the owners of the business can see order records, and they sign in to do so.
Children
Our website is meant for adults placing food orders. We don't knowingly collect information from children under 13.
Changes
If we change this policy, we'll post the new version here with a new effective date.
Contact
Barnett's Best BBQ · Mesa, Arizona · hello@barnettsbest.com